Inkrite Cartridge Guarantee

Inkrite cartridges are produced to the highest quality standards possible, ensuring that overall performance matches or exceeds OEM cartridges in every area.

Inkrite therefore warrants products to be free from defects in materials and workmanship.

If a defect is found in any Inkrite cartridge then it will be replaced under our 1 for 1 full replacement guarentee, direct with you - the customer.

Read the full guarantee here.

Contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for technical support and to organise replacements if necessary

What does the guarantee cover?

This document covers all products sold under the Inkrite brand name, including both Toner and Inkjet cartridges.

How long is the guarantee valid?

The guarantee is valid for as long as the product is in date. All Inkrite products have a use by date stamped on the packaging, and the cartridges are guaranteed to work up to that date.

So how do I go about claiming under the guarantee?

Some proof may be required to claim under this guarantee.

  • Proof of purchase
  • Proof of the issue

If the issue can be resolved through technical support then we will endeavour to do this, as quite often the problem can be resolved very easily with a bit of knowledge.

If the issue can not be resolved in this way then the faulty cartridge may be required to be sent back to us at:

Returns Dept
Medea International Ltd
Dunsinane Estate
Dundee
DD2 3QF

Foreign Customers

Due to the prohibitive cost of transporting cartridges around it is preferred that the retailer deals with all issues.

If this is impossible, then an image of the faulty cartridge will be required, as well as proof of purchase, and proof of the issue, then a replacement can be arranged.